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Privacy Policy

Last updated: January 22, 2026

1. Data Controller

Caetgsorio, located at Calle 47A y 66 502C, entre 64, Centro, 97000 Mérida, Yucatán, Mexico, is the data controller of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations.

2. Personal Data Collected

For the purposes outlined in this privacy notice, we may collect your personal data in different ways: when you provide it directly through our contact form, when you visit our website, or when you use our services.

Personal data we collect directly includes:

  • Full name
  • Email address
  • Phone number
  • Message or inquiry

Additionally, we automatically collect information about your visit to our website through the use of cookies and other tracking technologies, including:

  • IP address
  • Browser and device type
  • Operating system
  • Pages visited and browsing time
  • Referring website

3. Processing Purposes

The personal data we collect will be used for the following primary and necessary purposes:

  • Respond to your inquiries and information requests
  • Provide the informational and educational services offered by Caetgsorio
  • Improve our services and user experience
  • Comply with legal and regulatory obligations

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but allow and facilitate providing you better attention:

  • Send you information about social enterprises and ethical consumption
  • Conduct statistical analysis and market studies
  • Improve our communication strategies

If you do not wish your personal data to be processed for these secondary purposes, you may express your refusal by sending an email to contacto@caetgsorio.com with the subject "Secondary Purposes".

4. Data Transfers

We inform you that your personal data will not be transferred to third parties without your consent, except for the exceptions provided in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties.

If it becomes necessary to transfer personal data, you will be notified in advance through our website or direct communication so you can grant or deny consent.

5. Security Measures

Caetgsorio has implemented administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.

These measures include:

  • Encryption of sensitive data using SSL/TLS protocols
  • Access restriction to personal data only to authorized personnel
  • Continuous staff training on data protection
  • Constant monitoring and updating of security systems
  • Periodic information backup

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience, analyze site usage, and personalize content. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Strictly necessary cookies: Essential for website functionality
  • Performance cookies: Collect information about how visitors use the site
  • Functionality cookies: Allow the site to remember your preferences
  • Analytics cookies: Help us understand user behavior

You can configure your browser to reject all cookies or to notify you when a cookie is sent. However, if you reject cookies, some parts of our website may not function properly. For more information, see our Cookie Policy.

7. ARCO Rights

You have the right to know what personal data we have about you, what we use it for, and the conditions of use (Access). Likewise, it is your right to request correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you consider it is not being used appropriately (Cancellation); as well as to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit a written request to contacto@caetgsorio.com, which must contain:

  • Full name of the data subject and address or other means to communicate the response to your request
  • Documents proving your identity or, as applicable, legal representation of the data subject
  • Clear and precise description of the personal data regarding which you seek to exercise any of the ARCO rights
  • Any other element or document that facilitates locating personal data

We will inform you about the admissibility of your request within a maximum period of 20 business days from the date we receive your request. If the request is admissible, we will make it effective within a maximum period of 15 business days.

8. Consent Revocation

You may revoke the consent you have granted us for the processing of your personal data. However, it is important to note that not in all cases can we attend to your request or immediately conclude the use, as it is possible that due to some legal obligation we need to continue processing your personal data.

To revoke your consent, you must submit your request through the same procedure established for exercising ARCO rights.

9. Changes to the Privacy Notice

This privacy notice may undergo modifications, changes, or updates arising from new legal requirements, our own needs for the products or services we offer, our privacy practices, or for other reasons.

We commit to keeping you informed about changes this privacy notice may undergo through our website www.caetgsorio.com. We recommend periodically reviewing this page to stay aware of any updates.

10. Competent Authority

If you consider your right to protection of personal data has been harmed by any conduct of our employees or our actions or responses, you presume that in the processing of your personal data there is some violation of the provisions in the Federal Law on Protection of Personal Data Held by Private Parties, you may file the corresponding complaint or report with the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI).

For more information, you can visit the INAI website: https://home.inai.org.mx

11. Acceptance of Terms

By providing your personal data through our website or contact form, you accept the terms described in this privacy notice and expressly consent to the processing of your personal data according to the established purposes.

12. Contact

If you have questions, comments, or concerns about this Privacy Policy or the processing of your personal data, you can contact us through:

  • Email: contacto@caetgsorio.com
  • Phone: +52 999 251 6736
  • Address: Calle 47A y 66 502C, entre 64, Centro, 97000 Mérida, Yuc., Mexico
Caetgsorio

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Calle 47A y 66 502C, entre 64, Centro
97000 Mérida, Yuc., Mexico

+52 999 251 6736

contacto@caetgsorio.com

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